Frequently Asked Questions

Stuck on a question?

Schedule a quick call with Casting42 to go over any questions you might have.

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Send us an email We usually reply within 24 hours on business days.

Billing

We offer both monthly and yearly subscriptions that renew automatically.

You can pay securely using major credit cards or PayPal through our trusted provider, FastSpring.

Yes. You’ll automatically receive an email with a link to view or download your invoice after every renewal or new subscription.

Our payment provider automatically calculates the correct tax rate based on your payment details.

No, a credit card is not required for a free account.

Yes, you can upgrade your account anytime from your settings.

Yes, you can use Casting42 for short-term or temporary projects.

Features

You can define and manage your own custom attributes and data points for each talent profile.

Yes, you can fully customize which fields you use and manage predefined values for your talent database.

Yes, you can export talent data and create professional set cards for your casting projects.

Yes, most existing talent data can be imported into Casting42 with some preparation.

Yes, you can share your registration form via social media to add new talent.

Yes, talents can register using your private registration form on your website.

Yes, talents can update their own profiles through a secure online portal.

Yes! You can share your casting rounds and talent selections securely with clients through an online portal.

Yes! You can organize your talent into projects and castings, just like folders, for easy management and collaboration.

Yes! You can share your casting proposals securely with clients, colleagues, and external partners, and even generate professional set cards.

Yes! Clients and team members can like and comment on actor profiles during different casting rounds.

Yes! You can upload any type of document to Casting42, within the storage limits of your subscription.

You can add self-tapes via YouTube or Vimeo links, or upload them directly to Casting42 for optimized playback.

Yes, Casting42 is fully cloud-based and accessible from anywhere with an internet connection.

General

If you’re missing certain fields or attributes, please contact us — we’re always open to improving Casting42.

Your data is securely stored using Amazon Web Services and Heroku, with Cloudflare for optimized performance and protection.

You retain full ownership of your data. We never use, share, or sell it.

Yes, white-label options are available with our Enterprise package.

Security

Yes. We take security very seriously and perform regular third-party audits to ensure your data is protected.

Only you, your authorized users, and specific parties you choose to share data with have access to your talent information.

Used by Casting Directors worldwide
Casting database database

"Casting42 saves us about 40 hours a week! We're impressed by the number of features!"

Rikie Vos - Co-Owner, DailyModels
Read the full customer interview